If you need to reschedule or cancel an appointment, we require a minimum of 24-hours notice. If you need to cancel your appointment you need to call us at: (818) 609-7000. If we don’t answer leave your information on our answering service. More than 24 hours notice Service will be cancelled at no charge Less than 24 hours notice 50% of the service price will be charged Failure to show without notice or same day cancellations 100% of the service price will be charged ~ Sorry email appointment cancellations are not accepted ~
Please understand that arriving late may limit the time available for your treatment, thus lessening its effectiveness and your pleasure. Your timely arrival is appreciated.
Gift Certificates cannot be returned for cash value, only traded-in for product or service(s) up to the value of the certificate. This applies to “Series” treatments purchases also.